Terms and Conditions

Courier

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Pricing:

Quoted rates include 1 piece up to 50lbs.

Additional weight charged at $0.05 per pound or $0.90 per piece, whichever is greater.

Additional charge may apply for bulk or oversize freight.

Rates listed are for deliveries in a Car:

  • Additional SUV charge: $10
  • Additional Van charge: $15
  • Additional Full-Size Van charge: $20

Additional Charges:

  • Dead Run local:  Whichever is greater: ½ value of the call, or Car $8, SUV $10, Van $15, FSV $20
  • Waiting/Hand bombing/Loading/Unloading time: $36 per hour (first 15 minutes n/c, however any time over 15 minutes will be charged from arrival time. Hand bombing is considered labour and is charged from the beginning)  Note: The ability for the driver to wait past 15 minutes is at the sole discretion of AAA Express due to commitments made to other AAA Express clients.
  • Dead Run out of town:  Full Rate (Applies to Direct Out Of Town and any address within Zones 20 to 41)
  • Fuel Surcharge (Ask for current rate when placing order for pickup.)
  • Dangerous Goods $10 Surcharge
  • Proof of Delivery – Available anytime via your online account.  For hard copy, no charge within 2 months, $30 3-5 Months, $60 6-8 Months, etc.

Out of Town Deliveries:

See AAA Express Zone chart for cities surrounding the GTA (Zones 20-41).

Deliveries to all other cities (not listed within the 41 Zones) are available on a Direct Out Of Town service only:

  • Price is based on $1.05/km for orders up to 125kms, $1.25/km for orders up to 200kms and $1.40/km for orders over 200kms, minimum base charge of $40.

Services:

The time schedule below is a guideline for shipments within Toronto and GTA (Zones 1-19). For out of town shipments please call for an estimated time of arrival.

  • Direct Service – Delivered within 90 minutes after order ready time

  • Rush Service – Delivered within 2.5 hours after order ready time

  • Express Service – Delivered within 4 hours after order ready time

  • Sameday Service – Must be ready/called in before 11am.  Will be delivered same day by 5pm

  • Overnight Service – 2 Business Day Service.  Must be ready when called in before 3pm. Will be picked up and delivered either day by 5pm.

Note: any loads which require the majority of the vehicle space or capacity, as determined by AAA Express, must be placed on a Direct service.

After-Hours/Weekend Deliveries:

Deliveries during the evening (6pm-7am) or weekend hours are charged the DIRECT rate x 2, with a minimum base charge of $100. Holidays are charged at DIRECT rate x 2, minimum base charge $125.

Invoices and Payment Terms:

Minimum invoice amount is $25. If you need only occasional deliveries that would be less than the minimum $25, we recommend paying cash on pick-up or via  E-transfer (note that AAA Express waybill will represent the invoice for non-account holders; no additional invoice will be generated). Customers with an account are given 15 days to pay the invoices (Net 15). Overdue balances are subject to interest calculated at 2%/month which will accrue and be payable on all outstanding balances.  Returned items subject to $25 charge.

HST Extra and Prices, Terms and Services subject to change without notice

Trucks

Pricing:

Quoted rates include 1,000 lbs, up to 3 standard skid spots*

Additional weight charged at $0.01 per lb or $10/skid space, whichever is greater.

Additional charge may apply for bulk or oversize freight.

*Standard skid spot is defined as 40″x48″ *Standard chemical drum skid spot is defined as 48″x48″

Additional Charges:

  • Flatbed: $20 added to truck base on Direct, Rush or Sameday Rate, + $50 vehicle surcharge (includes 1 hour of combined loading/unloading); additional time charged at $50 per hour
  • Tailgate $50, $25 additional surcharge for Super Tailgate (capacity up to 3,500 lbs)
  • Dead Run local:  Whichever is greater: ½ value of the call, or $35
  • Dead Run out of town:  Full Rate (Applies to Direct Out Of Town and any address within Zones 20 to 41)
  • Waiting/Hand bombing/Loading/Unloading time: $45 per hour (first 15 minutes n/c, however any time over 15 minutes will be charged from arrival time. Hand bombing is considered labour and is charged from the beginning) Note: The ability for the driver to wait past 15 minutes is at the sole discretion of AAA Express due to commitments made to other AAA Express clients.
  • Fuel Surcharge (Ask for current rate when placing order for pickup.)
  • Dangerous Goods $20 Surcharge
  • Proof of Delivery – Available anytime via your online account.  For hard copy, no charge within 2 months, $30 3-5 Months, $60 6-8 Months, etc.

Out of Town Deliveries:

See AAA Express Zone chart for cities surrounding the GTA (Zones 20-41).

Deliveries to all other cities (not listed within the 41 Zones) are available on a Direct Out Of Town service only:

  • Price is based on $2.10/km for orders up to 125kms, $2.50/km for orders up to 200kms and $2.65/km for orders over 200kms, minimum base charge of $75.

Services:

The time schedule below is a guideline for shipments within Toronto and GTA (zones 1-19). For out of town shipments please ask for estimated time of arrival.

  • Direct Service – Delivered within approx. 2 hours after the call
  • Rush Service – Delivered within 4 hours after the call
  • Sameday Service – Must be ready/called in before 11am.  Will be delivered same day by 5pm
  • Overnight Service – 2 Business Day Service.  Must be ready when called in before 3pm. Will be picked up and delivered either day by 5pm.

Note: any loads which require the majority of the vehicle space or capacity, as determined by AAA Express, must be placed on a Direct service.

After-Hours/Weekend Deliveries:

Deliveries during evening (6pm-7am) or weekend hours are charged the

DIRECT rate x 2, with a minimum base charge of $150. Holidays are charged at

DIRECT rate x 2, minimum base charge $175.

Invoices and Payment Terms:

Minimum invoice amount is $25. If you need only occasional deliveries that would be less than the minimum $25, we recommend paying cash on pick-up or via  E-transfer (note that AAA Express waybill will represent the invoice for non-account holders; no additional invoice will be generated). Customers with an account are given 15 days to pay the invoices (Net 15). Overdue balances are subject to interest calculated at 2%/month which will accrue and be payable on all outstanding balances.  Returned items subject to $25 charge.

HST Extra and Prices, Terms and Services subject to change without notice

Courier

Pricing:

Quoted rates include 1 piece up to 50lbs.

Additional weight charged at $0.05 per pound or $0.90 per piece, whichever is greater.

Additional charge may apply for bulk or oversize freight.

Rates listed are for deliveries in a Car:

  • Additional SUV charge: $10
  • Additional Van charge: $15
  • Additional Full-Size Van charge: $20

Additional Charges:

  • Dead Run local:  Whichever is greater: ½ value of the call, or Car $8, SUV $10, Van $15, FSV $20
  • Waiting/Hand bombing/Loading/Unloading time: $36 per hour (first 15 minutes n/c, however any time over 15 minutes will be charged from arrival time. Hand bombing is considered labour and is charged from the beginning)  Note: The ability for the driver to wait past 15 minutes is at the sole discretion of AAA Express due to commitments made to other AAA Express clients.
  • Dead Run out of town:  Full Rate (Applies to Direct Out Of Town and any address within Zones 20 to 41)
  • Fuel Surcharge (Ask for current rate when placing order for pickup.)
  • Dangerous Goods $10 Surcharge
  • Proof of Delivery – Available anytime via your online account.  For hard copy, no charge within 2 months, $30 3-5 Months, $60 6-8 Months, etc.

Out of Town Deliveries:

See AAA Express Zone chart for cities surrounding the GTA (Zones 20-41).

Deliveries to all other cities (not listed within the 41 Zones) are available on a Direct Out Of Town service only:

  • Price is based on $1.05/km for orders up to 125kms, $1.25/km for orders up to 200kms and $1.40/km for orders over 200kms, minimum base charge of $40.

Services:

The time schedule below is a guideline for shipments within Toronto and GTA (Zones 1-19). For out of town shipments please call for an estimated time of arrival.

  • Direct Service – Delivered within 90 minutes after order ready time

  • Rush Service – Delivered within 2.5 hours after order ready time

  • Express Service – Delivered within 4 hours after order ready time

  • Sameday Service – Must be ready/called in before 11am.  Will be delivered same day by 5pm

  • Overnight Service – 2 Business Day Service.  Must be ready when called in before 3pm. Will be picked up and delivered either day by 5pm.

Note: any loads which require the majority of the vehicle space or capacity, as determined by AAA Express, must be placed on a Direct service.

After-Hours/Weekend Deliveries:

Deliveries during the evening (6pm-7am) or weekend hours are charged the DIRECT rate x 2, with a minimum base charge of $100. Holidays are charged at DIRECT rate x 2, minimum base charge $125.

Invoices and Payment Terms:

Minimum invoice amount is $25. If you need only occasional deliveries that would be less than the minimum $25, we recommend paying cash on pick-up or via  E-transfer (note that AAA Express waybill will represent the invoice for non-account holders; no additional invoice will be generated). Customers with an account are given 15 days to pay the invoices (Net 15). Overdue balances are subject to interest calculated at 2%/month which will accrue and be payable on all outstanding balances.  Returned items subject to $25 charge.

HST Extra and Prices, Terms and Services subject to change without notice

Trucks

Pricing:

Quoted rates include 1,000 lbs, up to 3 standard skid spots*

Additional weight charged at $0.01 per lb or $10/skid space, whichever is greater.

Additional charge may apply for bulk or oversize freight.

*Standard skid spot is defined as 40″x48″ *Standard chemical drum skid spot is defined as 48″x48″

Additional Charges:

  • Flatbed: $20 added to truck base on Direct, Rush or Sameday Rate, + $50 vehicle surcharge (includes 1 hour of combined loading/unloading); additional time charged at $50 per hour
  • Tailgate $50, $25 additional surcharge for Super Tailgate (capacity up to 3,500 lbs)
  • Dead Run local:  Whichever is greater: ½ value of the call, or $35
  • Dead Run out of town:  Full Rate (Applies to Direct Out Of Town and any address within Zones 20 to 41)
  • Waiting/Hand bombing/Loading/Unloading time: $45 per hour (first 15 minutes n/c, however any time over 15 minutes will be charged from arrival time. Hand bombing is considered labour and is charged from the beginning) Note: The ability for the driver to wait past 15 minutes is at the sole discretion of AAA Express due to commitments made to other AAA Express clients.
  • Fuel Surcharge (Ask for current rate when placing order for pickup.)
  • Dangerous Goods $20 Surcharge
  • Proof of Delivery – Available anytime via your online account.  For hard copy, no charge within 2 months, $30 3-5 Months, $60 6-8 Months, etc.

Out of Town Deliveries:

See AAA Express Zone chart for cities surrounding the GTA (Zones 20-41).

Deliveries to all other cities (not listed within the 41 Zones) are available on a Direct Out Of Town service only:

  • Price is based on $2.10/km for orders up to 125kms, $2.50/km for orders up to 200kms and $2.65/km for orders over 200kms, minimum base charge of $75.

Services:

The time schedule below is a guideline for shipments within Toronto and GTA (zones 1-19). For out of town shipments please ask for estimated time of arrival.

  • Direct Service – Delivered within approx. 2 hours after the call
  • Rush Service – Delivered within 4 hours after the call
  • Sameday Service – Must be ready/called in before 11am.  Will be delivered same day by 5pm
  • Overnight Service – 2 Business Day Service.  Must be ready when called in before 3pm. Will be picked up and delivered either day by 5pm.

Note: any loads which require the majority of the vehicle space or capacity, as determined by AAA Express, must be placed on a Direct service.

After-Hours/Weekend Deliveries:

Deliveries during evening (6pm-7am) or weekend hours are charged the

DIRECT rate x 2, with a minimum base charge of $150. Holidays are charged at

DIRECT rate x 2, minimum base charge $175.

Invoices and Payment Terms:

Minimum invoice amount is $25. If you need only occasional deliveries that would be less than the minimum $25, we recommend paying cash on pick-up or via  E-transfer (note that AAA Express waybill will represent the invoice for non-account holders; no additional invoice will be generated). Customers with an account are given 15 days to pay the invoices (Net 15). Overdue balances are subject to interest calculated at 2%/month which will accrue and be payable on all outstanding balances.  Returned items subject to $25 charge.

HST Extra and Prices, Terms and Services subject to change without notice

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