AAA Express utilizes the most advanced handheld devices available to allow our Dispatchers to quickly communicate with our drivers and to obtain immediate status of your order. Bell Canada’s Push to Talk Technology platform is utilized for voice communication while the software Driver Complete interfaces with Courier Complete on our office computer system. This ensures the quick transmission of accurate information to our drivers. Each handheld device is also equipped with a GPS location service which is monitored in real time by our dispatch team.
Orders are placed either by phone or online via our website (click the link below for our online demo). Upon delivery of the order, the POD is entered into the handheld device, making both the name and signature available for viewing and reprint through a client’s AAA Express online account. The POD information is stored indefinitely for easy access at any time.
AAA Express has an emergency generator on site in case of any power outage. The generator ensures that AAA Express will continue to operate without interruption during any inclement weather or power outage scenario.
Due to the severe weather system throughout the GTA,
expect delays on all service levels