Privacy Policy

Personal Information

The only personal and corporate information that AAA Express Parcels Inc. (AAA Express) collect from your visit is what you voluntarily provide to us for specific purposes, such as the ability to make deliveries on your behalf, to ask questions, provide feedback, login, or subscribe to our communications. AAA Express only collects personal and corporate information that is necessary for the administration of a lawfully authorized purpose, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). At the time of collection, you will be informed of the specific purpose of collecting.

Data Collection

AAA Express web servers automatically record non-identifiable details about website visits and interactions. Web server log files are generated when visitors view our web pages. AAA Express Parcels web servers log the following data about your visit:
  • Pick-up and delivery addresses and telephone numbers entered for each order
  • Email addresses
  • Your Internet Protocol (IP) address for analytics purposes only
  • Your device type, brand, and model
  • Your operating system
  • Your browser type, plugins, and version
  • Pages you viewed on our website and time spent on each page
  • URL of the page that directed you to our website, and in some instances, the search term(s) you used to find us
  • Language of your browser
  • Country (determined by IP address)

How We Use Your Data

Our website analytics only use non-identifiable data. We host our own web servers, and carry out all website operations in-house, including logging and analyzing transaction data from website visits. AAA Express uses server log data to:
  • Fix errors on our website
  • Provide pricing quotes
  • Defend against malicious attacks
  • Generate website usage statistics
  • Improve service delivery in general
  • Fulfill orders.


A cookie is a small text file that a website creates and accesses through your browser when you visit the site. Cookies are used for many purposes. For ex., tracking language preferences, providing customized web page content, and displaying website navigation history. Cookies used by AAA Express do not contain personally identifying information; do not give us access to anything on your device. We only use “session” cookies that expire with each visit. Our session cookie contains a randomized number intended to help your browser interact better with dynamic content on our site, and is not for tracking purposes. Should you opt-out of our web analytics, a cookie will be set to recognize your preference. Data generated from AAA Express cookies are not used to identify visitors and are never shared with third parties. Third-Party Cookies When visiting our site, your browser may receive longer-term “permanent” cookies from Google, a third party. This may happen because some AAA Express web pages may host video content stored on YouTube, and also because our site offers the Google Custom Search function. Consequently, Google may track your online activities across other websites. We have attempted to limit the privacy impacts of third-party Google cookies on our site through technical and contractual means. You do not have to accept any cookies to access or search the AAA Express website. However, there may be minimal loss of functionality if you have disabled or deleted all cookies. Please consult your browser settings (and browser plugins) which allow you to configure whether and how you receive cookies. For additional information and guidance, the following consumer website explains how to delete and control the cookies that are stored on your computer.

Third Parties

The AAA Express collects and analyzes website usage data strictly for internal purposes. We do not sell, rent, exchange, or otherwise disclose any information that we collect about our website visitors to third parties, except in the case of a malicious attack or as required by law. We have limited the amount of information that third-party tools can collect about you on our website. However, we may collect data from you when you fill out our contact form, subscribe or log in.

Email Communications

Any personal information that you give us will only be used to respond to your message and/or provide you with the requested service or product. If you do not wish to receive e-mail communications from the AAA Express, you may unsubscribe at any point or e-mail us at

External Sites

This site contains links to external sites. We are not responsible for the content and the privacy practices of sites other than our own. We encourage you to examine each site’s privacy policy and disclaimers and to make your own decisions regarding the accuracy, reliability and completeness of material and information found there.

Important Information

Although we attempt to ensure that all information posted on our site is accurate and complete, we do not represent that it is so, or guarantee it, and accept no liability or obligation for accuracy or completeness. If there is any discrepancy between information posted on our website and in an original paper version, the version that is most current should be considered to be the authoritative version. We take reasonable precautions to protect your personal information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.
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